Who We Are and FAQ

Sycamore Creek Makers

Thank you for visiting us! We are located in the Inland Empire of California (a Los Angeles suburb area). We specialize in making fun accessories for fun people.  Products in our shop are designed and printed by us for you. Our blank kitchen towels are sourced from India and we print on them here in the U.S.A.  Other blank items we print on are sourced from companies here in the U.S.
We sell our products retail and wholesale. So, besides being able to purchase our products off this site, we do have an etsy store as well. You can also find our products being sold in shops across the country. Some of our stockists are listed on our site.
  Thank you from the bottom of our hearts for supporting our small business!
 

FAQ

SHIPPING & DELIVERY

We strive to provide you with our best service. We get your order of awesome products out to you as quickly as possible.

All of our items are made to order, and processing is begun once your order is placed. Please allow up to 2-8 business days for order completion, plus shipping times.

TRACKING YOUR ORDER

We ship using USPS first class mail, USPS Priority Mail, UPS and FEDEX, depending on order size.

Almost all packages have tracking on them once shipped. The only items that don’t have tracking are our small sticker only orders.

RETURNS

Because items are custom made for you when order is placed, returns are not accepted.

If your order has an issue, please let us know asap so we may fix it.  We have a record of providing quality products. We triple check that your order is correct and looks awesome.

100% SECURE ORDERING

Your order is safe with us! We use Stripe, Paypal, Square and Etsy to accept your credit card payments.

No credit card information is ever seen by us or stored at any time with these payment methods.

PRIVACY POLICY

We will never share your information (email/contact) with anyone.

WHOLESALE

Yes, we offer that. You can email us: info(AT)sycamorecreekmakers.com or go here.

ADDITIONAL

If you have any further questions, please contact us: info(AT)sycamorecreekmakers.com

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